These General Terms and Conditions govern the use of the platform, the acquisition, custody, repurchase, and delivery of physical investment gold, as well as the technical representation via SOLID, sub-units, and STAND.
0. Quick Overview
These Terms explain how aurumbeam works when customers buy physical gold, have it stored, sell it back, request delivery, or use the digital platform. The economic core of the system is exclusively physical investment gold. Digital units such as SOLID, sub-units, and STAND serve technical representation, documentation, and internal system organization. They are not a standalone investment product and not digital money.
- Customers acquire physical gold.
- The gold is securely stored and allocated in the custody register.
- The custody register is the authoritative operational documentation of the gold allocation.
- Dashboard, app, wallet displays, and blockchain entries are technical representations or logs.
- Claims to gold require a corresponding register allocation as well as the necessary identity and compliance checks.
1. General, Provider and Scope
1.1 Provider
Unless expressly stated otherwise in an individual case, the contractual partner for the use of the platform and the services described in these Terms is:
Standard in Gold UAB
Jurgio Baltrušaičio g. 11-124
LT-06145 Vilnius, Lithuania
United Kingdom
Company number: 307742427
Email: p.asevicius@gmail.com
Standard in Gold UAB may cooperate with affiliated companies and external service providers, in particular for gold trading, custody, technical platform services, payment processing, KYC/AML checks, and logistics.
1.2 Other Companies Involved
Within the aurumbeam structure, the following companies in particular may perform operational tasks:
Standard in Gold UAB
Jurgio Baltrušaičio g. 11-124, LT-06145 Vilnius, Lithuania
Company number: 307742427
Phone: +370 667 60006
Email: p.asevicius@gmail.com
Tasks: Gold trading, physical custody, custody register, and delivery processes, where operationally provided.
Standard in Gold UAB
Jurgio Baltrušaičio g. 11-124, LT-06145 Vilnius, Lithuania
Company number: 307742427
Phone: +370 667 60006
Email: p.asevicius@gmail.com
Tasks: Technical infrastructure, platform operation, software, and technical services.
Standard in Gold UAB
Jurgio Baltrušaičio g. 11-124, LT-06145 Vilnius, Lithuania, United Kingdom
Company number: 307742427
Tasks: Platform, customer communication, contractual processing, and public representation.
1.3 Scope
These Terms apply to all business relationships between the customer and aurumbeam in connection with:
- the acquisition of physical investment gold;
- the custody of physical gold;
- the maintenance and representation of gold allocations;
- repurchase and payout;
- physical delivery;
- the use of the dashboard, apps, wallet displays, and technical units such as SOLID, sub-units, and STAND.
Deviating terms of the customer apply only if aurumbeam expressly agrees to them in writing.
1.4 Order of Precedence of Documents
Where additional contractual documents, order confirmations, delivery confirmations, register extracts, or specific service descriptions are agreed in an individual case, the following order of precedence applies in the event of conflicts:
- individual contractual document or order confirmation;
- specific service description;
- these Terms;
- general information on the website, dashboard, or app.
2. Customer Account, Customer Data and Communication
2.1 Customer Account
As a rule, a customer account is required to use the platform. The customer account is used to manage customer data, orders, register displays, repurchase and delivery requests, and technical system information. As a rule, a customer account may only be used by the person for whom it was opened. Shared use by several persons is not provided for unless aurumbeam expressly permits otherwise.
2.2 Customer Data
The customer is obliged to provide correct, complete, and up-to-date information upon registration and throughout the ongoing business relationship. This includes in particular name, address, email address, telephone number where applicable, and data required for KYC/AML checks. Changes to the data must be communicated without delay via the customer account or by email to p.asevicius@gmail.com. Communications are deemed received when sent to the most recently provided email address or postal address, provided the customer has not notified a change in good time.
2.3 Access Data and Security
The customer is obliged to keep access data secure and to protect it from unauthorized access. aurumbeam may introduce or require additional security measures such as two-factor authentication. Any action carried out via a customer account after successful authentication may be attributed to the customer, unless there is demonstrably unauthorized access without the customer's involvement.
2.4 Communication
aurumbeam may communicate with customers by email, dashboard, app, letter, or other suitable means of communication. Legally relevant declarations may be made by email where legally permitted. Customer inquiries may be directed to p.asevicius@gmail.com. For special shipping or delivery coordination, aurumbeam may designate separate communication channels.
3. Money Laundering, KYC, AML and Sanctions Checks
3.1 Identity Verification
Due to legal requirements, internal compliance rules, and risk checks, aurumbeam may require identification of the customer. This applies in particular before certain purchases, repurchases, deliveries, claims, or other processes where entitlement must be established. Identification may be carried out by external service providers. In particular, Paybis Poland Sp. z o.o., Hoza 86/210, 00-682 Warsaw, Poland may be used as the external KYC service provider. Paybis is not a company within the aurumbeam group.
3.2 Duties to Cooperate
The customer is obliged to provide all required information and documents in good time, completely, and truthfully. aurumbeam may delay, refuse, restrict, or reverse processes if required checks cannot be completed.
3.3 Ongoing Monitoring
aurumbeam may continuously monitor the business relationship and transactions within the scope of legal and internal requirements. This may include transaction checks, sanctions checks, proof of origin, and plausibility checks.
3.4 Suspicious Cases
In the event of suspected money laundering, terrorist financing, sanctions violations, fraud, or other unlawful acts, aurumbeam may block, delay, refuse, document, or report transactions to the competent authorities, to the extent legally required or permitted.
4. Offer, Order and Conclusion of Contract
4.1 Offers
Offers from aurumbeam are non-binding unless expressly designated as binding. Prices for investment gold may change continuously due to market fluctuations.
4.2 Online Order
In an online order, the customer selects the desired quantity of gold or the desired purchase amount in the dashboard or app. Before completion, the customer receives an overview of the price, quantity, and key terms. By clicking a button such as "order with obligation to pay", "buy", "confirm", or a comparable confirmation, the customer submits a binding offer to conclude the respective contract. The contract is concluded when aurumbeam accepts or executes the order.
4.3 Availability and Refusal
aurumbeam may refuse orders or accept them only in part, in particular in cases of lack of availability, failed checks, payment problems, market disruptions, technical errors, or compliance concerns.
4.4 Price Commitment
Where a price is displayed during the order process, it may be limited in time. If the price commitment expires or market conditions change significantly, a new price confirmation may be required.
5. Payment Terms and Payment Service Providers
5.1 General
Payments are made via external payment service providers. aurumbeam may change, expand, or restrict the available payment methods at any time for objective, technical, security-related, or regulatory reasons.
5.2 Fiat Currencies
Payments and payouts are generally made in fiat currencies. Fiat currencies are legal currencies such as the Euro (EUR), US Dollar (USD), Swiss Franc (CHF), or British Pound (GBP). If a payment service provider offers the customer additional payment or payout methods, such as digital means of payment, these are processed exclusively by the payment service provider. aurumbeam does not process or hold cryptocurrencies as part of payment processing, unless expressly regulated otherwise.
5.3 Receipt of Payment
A gold allocation only takes place after confirmed receipt of payment and operational allocation in the custody register. The amount actually credited to aurumbeam or the responsible payment service provider is decisive.
5.4 Default of Payment
In the event of late or incomplete payment, aurumbeam may cancel orders, delay processes, or claim reasonable costs to the extent legally permitted. Partial payments may be credited against outstanding claims.
6. Gold Quality, Prices and Market Price Risks
6.1 Gold Quality
The subject of the system is physical investment gold of high fineness, in particular fine gold 999 or 999.9, unless stated otherwise in an individual case.
6.2 Price Formation
Prices are based on international gold market prices and may include a markup or discount. Where specifically stated, the purchase price may consist of the reference price plus a markup, and the repurchase price of the reference price minus a discount. By way of example, the London Gold Fixing or another customary market reference price may be used as a reference. Details are shown in the dashboard or in the respective order overview.
6.3 Market Risk
Gold prices are subject to fluctuations. aurumbeam provides no guarantee for future prices, price developments, increases in value, or returns. The customer bears the risk of price changes in the gold market.
7. Custody, Custody Register and Allocation
7.1 Physical Custody
Unless immediate delivery is agreed, the acquired gold is stored securely. Custody serves to protect the physical gold and to document the allocation in a traceable manner via the custody register.
7.2 Custody Register
The custody register is the authoritative operational documentation of the system. It documents in particular:
- the total holding of physical gold;
- the allocation of gold quantities to holders;
- operational statuses such as allocated, pending, and unallocated;
- the time and reason for changes;
- the history of purchases, transfers, claims, repurchases, deliveries, and corrections.
Dashboard, app, wallet displays, CSV exports, and blockchain entries are representations or technical logs. The authoritative operational allocation results from the custody register.
7.3 Operational Statuses
- allocated: Confirmed allocation to an identified holder.
- pending: Temporary operational state, e.g., after a transfer is initiated or during a claim/KYC/AML check.
- unallocated: Provisional system position without an identified holder or without final allocation.
A customer may temporarily hold several operational statuses at the same time, for example 6 SOLID allocated and 4 SOLID pending. This internal representation serves traceability and is not necessarily displayed in full in the frontend.
7.4 No Deletion of History
Corrections are generally made through documented reversing entries or new register entries. The history is intended to remain traceable.
7.5 Wallet Address as Custody Agreement Number
The wallet address assigned to the Customer during registration on the aurumbeam web platform or mobile apps also serves as the Customer's custody agreement number. This wallet address identifies the Customer's custody position within the aurumbeam system.
7.6 Custody Fees
Custody is provided free of charge. No storage fees apply.
8. SOLID and Sub-units
8.1 Purpose
SOLID and sub-units serve to technically represent gold allocations in small units.
8.2 Units
- 1 SOLID corresponds to 0.1 grams of physical gold, provided a corresponding register allocation exists.
- G-DEM corresponds to 0.007 grams of physical gold.
- G-ATS corresponds to 0.001 grams of physical gold.
8.3 No Independent Rights
SOLID and sub-units are not standalone products, not cryptocurrencies, not digital money, not an investment product, and not an independent asset. They indicate a register allocation or a technical state.
9. STAND
9.1 Purpose of STAND
STAND is an internal system value that helps organize the relationships within the system. STAND serves to control certain processes within the platform mathematically and technically.
9.2 Distinction
STAND is not gold, not money, not a crypto-asset, not an investment product, and establishes no claim to gold or payout.
9.3 Relationship to SOLID
If more gold is allocated in the system and thereby more SOLID is created, the internal relationship between SOLID and STAND may change. As a result, one STAND unit may represent relatively more SOLID, without STAND itself being gold or representing a claim to gold. A simple comparison is a measuring scale: the scale helps represent a quantity but is not itself the thing being measured.
9.4 Action Fees
All actions within our ecosystem require a signature. This serves to confirm and process the actions you have initiated. Examples include transfers of allocations, gold sales back to us, and transfers of allocations to other storage locations (wallet addresses). In the future, each action will cost €0.39 (as of January 1, 2026). Current action fee: €0.00.
10. Blockchain Documentation and Technical Transparency
10.1 Technical Mirror
Blockchain entries, transaction hashes, and block explorer data serve technical documentation and transparency. They can log events, make timestamps traceable, or provide technical references.
10.2 No Substitute for the Custody Register
The blockchain does not replace the custody register. A blockchain can represent technical transfers between addresses but does not necessarily know the identified holder, the physical inventory, KYC/AML status, or provisional operational register positions. The authoritative allocation of physical gold arises exclusively in the custody register.
11. Transfers, Wallets and Operational Effect
11.1 Technical Transfers
SOLID, sub-units, or STAND can be transferred technically within the system or to external wallets, where this function is available. aurumbeam does not operate an exchange, an order book, a matching engine, or a trading platform for SOLID or STAND.
11.2 Effect for the Sender
When a customer transfers SOLID, their visible frontend balance may be reduced immediately. The transferred quantity is therefore no longer visible to the customer as their own available display.
11.3 Internal Register Processing
Internally, the custody register may record the process as a pending position. A final new allocation to a recipient only takes place once the recipient has been identified and the required KYC/AML checks have been successfully completed.
11.4 Unclaimed Positions
If a position is not successfully claimed, is rejected, is not completed in time, or is not released for compliance reasons, it may be recorded as an unallocated system position.
11.5 No Automatic Transfer of Ownership
A technical transfer does not automatically bring about a final legal allocation of the physical gold to a new person. A final allocation requires the corresponding register entry.
12. Repurchase and Payout
12.1 Repurchase
Within the scope of the available functions, customers can sell gold back to aurumbeam. In a repurchase, physical gold is sold; SOLID is merely the technical representation of the previously existing allocation. The Customer may sell their gold back to aurumbeam at any time, subject to the buy-back conditions and prices applicable at the time of the request.
12.2 Checks
Before a repurchase is carried out, the register allocation, identity, KYC/AML status, sanctions lists, technical plausibility, and other requirements may be checked.
12.3 Payout
Payouts are generally made in fiat currencies via external payment service providers. The payment service provider may, where applicable, offer the customer additional payout options. Any conversion into another currency is carried out exclusively by the payment service provider.
13. Physical Delivery
13.1 Delivery
Customers can request physical delivery of gold, provided the required quantity, suitable denomination, identification, and operational requirements are met.
13.2 Whole Units
Deliveries may be limited to whole customary market units such as troy ounces or bars. Smaller register allocations may, where applicable, only be delivered after consolidation into a deliverable unit.
13.3 Shipping, Costs and Risk
Shipping, insurance, packaging, customs, taxes, and other costs may be charged to the customer unless expressly included in the price. Risk passes in accordance with the applicable statutory provisions and the chosen shipping method.
13.4 Acceptance
The customer is obliged to accept a properly announced delivery or to cooperate in resolving delivery obstacles. Costs arising from incorrect address details, non-acceptance, or re-shipment may be charged to the customer.
14. Account Suspension, Termination and Closure
14.1 Account Suspension
aurumbeam may block access to the customer account for good cause, in particular in cases of suspected misuse, unauthorized access, security risks, legal obstacles, compliance concerns, or breach of these Terms.
14.2 Termination
Customers may terminate the customer account provided there are no open processes, holdings, register positions, checks, repurchases, deliveries, or other obligations. aurumbeam may terminate the customer account for good cause or in accordance with statutory and contractual provisions.
14.3 Death, Legal Succession and Loss of Legal Capacity
In the event of the death, legal succession, or loss of legal capacity of a customer, aurumbeam provides information and takes action only towards persons who are demonstrably authorized. Required evidence, powers of attorney, proof of inheritance, court appointments, or comparable documents may be demanded.
15. Liability and Technical Availability
15.1 Limitation of Liability
aurumbeam is liable in accordance with statutory provisions. To the extent legally permitted, liability for slight negligence is excluded or limited, except in cases of personal injury, mandatory statutory liability, or breach of material contractual obligations.
15.2 No Investment Advice
aurumbeam does not provide investment advice, tax advice, or legal advice. Information about gold, prices, or system characteristics does not constitute a recommendation to buy, sell, or hold gold.
15.3 Technical Availability
aurumbeam endeavors to maintain reasonable availability of the dashboard, apps, and technical systems. Maintenance, updates, disruptions, security measures, or events outside its control may lead to interruptions.
16. Withdrawal, Cancellation and Market-Dependent Prices
16.1 Market-Dependent Goods
Physical gold is a commodity whose price depends on fluctuations in financial and precious metals markets. To the extent legally permitted, there is no right of withdrawal or cancellation after the conclusion of a binding purchase or sale where the price depends on such market fluctuations.
16.2 Statutory Rights
Mandatory statutory consumer rights remain unaffected. Where a right of withdrawal mandatorily exists, aurumbeam informs the customer in accordance with the applicable statutory provisions.
17. Data Protection and Communication
17.1 Data Protection
aurumbeam processes personal data within the framework of the applicable data protection provisions. Details are set out in the respective applicable privacy policy.
17.2 Retention
Certain data, in particular contract, register, payment, KYC/AML, and compliance data, may be retained for certain periods due to legal obligations or legitimate interests.
18. Changes to the Terms
aurumbeam may amend these Terms where this is necessary or appropriate due to legal changes, regulatory requirements, technical developments, security requirements, adjustments to the business model, or to improve the services. Customers are informed of material changes in good time where this is legally required. If the customer objects to a change, aurumbeam may end the continuation of the business relationship in accordance with the statutory and contractual provisions.
19. Applicable Law and Place of Jurisdiction
Unless mandatory consumer protection provisions provide otherwise, these Terms are governed by the law of the Republic of Lithuania. Mandatory statutory rights of consumers at their habitual place of residence remain unaffected. To the extent legally permitted, the courts of Vilnius, Lithuania have jurisdiction. Mandatory statutory places of jurisdiction for consumers remain unaffected.
20. Final Provisions
Should any provision of these Terms be invalid or unenforceable, the remaining provisions remain effective. In place of the invalid provision, a rule that comes closest to the economic purpose applies, to the extent permitted. All personal designations are to be understood as gender-neutral.